Southeastern Grocers Spreads Holiday Cheer with Festive Giveaways
Southeastern Grocers (SEG), the parent company of Harveys Supermarket and Winn-Dixie, is brightening the holiday season for its customers with a generous giveaway event, bringing festive cheer to shoppers across the Southeast. The “WinningWednesday” event featured $100 gift cards for the first 100 customers and reusable tote bags filled with items from SEG’s award-winning Own Brand line. The celebration occurred across five stores, including its Jacksonville, Hallandale, and South Pasadena, Florida locations and its Kenner, Louisiana store.
Southeastern Grocers Chief Customer and Digital Officer Adam Kirk said, “The holiday season brings abundant joy and celebration, but we know it can also present challenges for families navigating extra costs. That’s why we are proud to spread holiday cheer today, making the season brighter and budgets lighter for our valued customers. Year-round, we are committed to helping neighbors stretch every dollar further while putting delicious, nourishing meals on the table. With our Rewards program, customers can unwrap exclusive savings right at their fingertips – because at Harveys Supermarket and Winn-Dixie, loyalty truly pays off!”
The holiday event was one way for SEG to show its ongoing commitment to providing exceptional value and savings to its customers. SEG has also been named one of America’s Best Loyalty Programs by Newsweek for the fourth year in a row. The Rewards program offers shoppers exclusive digital coupons and personalized deals. Through both mobile apps and online platforms, customers can access weekly deals and points every time they shop, with Winn Dixie and Harveys Supermarket customers saving an average of more than 19% through the Rewards app.
Visit the Winn Dixie Rewards Program page here: https://www.winndixie.com/rewards and Harveys Rewards Program here: https://www.harveyssupermarkets.com/rewards
SoundHound AI and Torchy’s Tacos Enhance the Customer Experience with Advanced Voice AI
Artificial intelligence platform SoundHound AI is partnering with Torchy’s Tacos to roll out SoundHound’s advanced Smart Ordering product at all 130 of Torchy’s Tacos locations. The system is designed to improve the customer experience by allowing them to place orders simply by speaking naturally. With SoundHound’s AI, customers can place highly customized orders from Torchy’s menu, including items like the Trailer Park Taco and Green Chile Queso. The AI solution manages all incoming calls, handles multiple calls at the same time, and addresses common customer queries regarding the menu, store hours, daily specials, and allergy information, freeing up time for staffing to deliver excellent customer service as they prepare orders.
Torchy’s Tacos Chief Technology Officer Thai Tran said, “At Torchy’s Tacos we want our guests to have the best experience every time they engage with the brand. Partnering with SoundHound and using their Smart Ordering system, we are able to give our guests another way to easily order our food. We know that they’ll get an easy-to-use option that ensures their orders are accurate, done on time, and they get the service they have come to expect from us. And it allows our team to be more efficient so we can elevate the total guest experience.”
A recent SoundHound survey showed that almost 80% of regular diners nationwide feel AI voice assistants will be more commonplace and handle the majority of food ordering in the coming years. SoundHound’s AI has already been utilized across more than 10,000 restaurants, offering headset, phone, drive-through, and kiosk solutions. The company’s phone ordering technology has thus far processed more than 100 million customer interactions.
Watch this YouTube video as the Schwab Network talks about the rollout: https://www.youtube.com/watch?v=xWL-mlKNnxY
BARK Expands with New Larger Flights for Dogs and Their Owners
The beloved dog brand BARK has announced the expansion of its unique air travel service, BARK Air, designed for dogs and their owners. In partnership with Air Wisconsin, the service will now offer flights on larger aircraft with at least double the capacity. The expanded flights will connect New York City with Miami/Fort Lauderdale beginning in February 2025, with fares priced under $1,000. The routes are available for booking now, providing a more convenient and affordable travel option for pet parents seeking winter getaways with their dogs.
BARK Co-Founder and CEO Matt Meeker said, “Since May 2024, we’ve had the honor of flying dogs and their families together, and we’ve listened to their feedback and learned how best to serve our passengers. Working with Air Wisconsin marks an exciting step forward, allowing us to accommodate more passengers on a larger aircraft while significantly reducing our prices. These flights are a major milestone in bringing our dream of dog-centric air travel to even more families.”
The new BARK Air flights will operate on CRJ-200 aircraft, which offer increased capacity to accommodate more dogs per flight. The expansion aligns with BARK’s vision of making air travel more accessible for dog owners while maintaining its signature “white paw” service. The addition of these larger planes comes after months of feedback from passengers, allowing BARK to refine its services and better meet the needs of its dog-loving clientele. The Miami/Fort Lauderdale route was specifically chosen due to the high demand for travel to sunny Florida destinations during the cold months. Since its launch in May 2024, BARK Air has revolutionized air travel for dogs and their human families, with flights to various destinations, including Los Angeles, New York, Paris, and London. The service continues to grow, offering a streamlined and safe travel experience, complete with personalized assistance from a dedicated flight concierge for each dog passenger.
Learn more about BARK Air here: https://air.bark.co/
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Original Article Links:
Southeastern Grocers gives customers extra jingle in their pockets with over $50,000 in free groceries
Torchy’s Tacos Debuts SoundHound’s Voice AI Phone Ordering Across All Locations
BARK Air Introduces Select Flights on Larger Planes with Lower Fares, Uniting More Dogs and Their People in the Skies