Half of Global Consumers Say Financial Institutions Don't Care About Them; 63 Million Financial Products Left Unsold Due to Lack of Confidence

ARLINGTON, Va., May 12, 2011—Nearly 50 percent of global consumers believe financial institutions don’t care about the customer, according to the Consumer Financial Monitor, a new survey released today by Corporate Executive Board (NYSE:  EXBD)  (CEB).  When asked to rate providers on dimensions critical to trust,  respondents, who included 18,500 consumers across 24 countries, gave institutions a vote of no confidence.  This is critical to the financial services industry as findings indicated that....