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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Denise Pedini is the Senior Vice-President of Guest Experience at Newk's Eatery, a fast-casual restaurant with over 100 locations in 14 states.
Loyalty360 CEO Mark Johnson met with Pedini to discuss Newk's Eatery's newest in customer...Read More
One out of every three bridal dresses in America today is sold by David’s Bridal. What began as a single wedding dress store in Florida has grown into a national and international favorite among bridal parties. With a focus on value...Read More
Known as much for its family-rooted recipes as for its high-quality ingredients, Newk's Eatery has been gaining a loyal fanbase for eighteen years. Now it's time to serve up a new dish that loyal fanbase has been craving: Newk's...Read More
Lisa Regelman is the Director of Loyalty and Growth Marketing for Peet’s Coffee, a Bay Area-based coffee shop with about 200 locations in the U.S. and products available in about 1,700 grocery stores.
Regelman spoke with Loyalty360 CEO Mark...Read More
John Sellers is Head of Rewards at Bank of America, the second largest banking institution in the United States, and the eight-largest in the world, with over 4,600 retail financial centers & approximately 16,200 ATMS in existence.
Verizon’s Tommi Marsans says she uses artificial intelligence and machine learning to have better interactions and more human conversations with their customers.
While this is a seemingly contradictory statement, the Marketing Technology...Read More
Jason Sprawka is the Global Director of Customer Experience at Ford Motor Company, the best-selling automotive brand in North America with 3,100 dealers just in the United States.
Loyalty360 CEO Mark Johnson spoke with Sprawka about Ford Reward...Read More
To Jason Sprawka, Global Director of Customer Experience at Ford Motor Company, Ford is more than a job – it’s in the family.
“I'm actually a fourth generation Ford employee,” says Sprawka. “Our company is 118...Read More
Lindsay McCann is the Director of Customer Loyalty and Marketing at New Seasons Market, a Portland-based grocer with 19 stores across the Pacific Northwest, with more stores opening soon.
Loyalty360 CEO Mark Johnson spoke with McCann about New...Read More
Jennifer Kretchmar and Ed Poppe are the Chief of Merchandise and Digital and Vice President of CRM, Loyalty, and Performance Marketing, respectively, of Build-A-Bear, a retailer that sells personalized teddy bears at over 500 workshops...Read More