Q&A with Tyra Neal, Chief Marketing Officer of Vivid Seats

  • September 12 2022
  • Resource: In-Depth Exclusives

According to Statista, ticket revenue for live events is projected to surpass US$65 Billion in 2022 with a projected growth of over 14% in 2023. After a record low attendance rate amidst the massive cancellations of live events during the pandemic...Read More

Q&A with Lisa Carr, GM of Marketing for Mobility in North America at Shell Products US

  • September 08 2022
  • Resource: In-Depth Exclusives

Lisa Carr is the GM of Marketing for Mobility in North America at Shell, a leading multinational energy company with operations in 70 countries with over 13,000 employees in the U.S. alone. Loyalty360 CEO Mark Johnson met with Lisa Carr to...Read More

Fans Applaud Vivid Seats Loyalty Rewards

  • September 02 2022
  • Resource: In-Depth Exclusives

There may be no fanbase more loyal than that for musical artists and sports teams. Fans remain loyal between albums and tours, and even the most underdogs of sports teams witness some of the most powerful displays of loyalty. So, it’s only...Read More

At Chico’s Outstanding Service is Always Fashionable

  • August 29 2022
  • Resource: In-Depth Exclusives

Fashions come and go, but good taste never goes out of style. How does a nearly 40-year-old fashion brand keep things fresh and customers coming back in an age of tight budgets and online shopping?   Founded in 1983 on Sanibel Island...Read More

Q&A with Chris Suess, Head of Loyalty and CRM at Shell Oil Products US

  • August 24 2022
  • Resource: In-Depth Exclusives

Chris Suess is the Head of Loyalty and CRM at Shell Oil Products US, a subsidiary of Shell plc, the latter of which is a leading multinational energy company with operations in 70 countries with over 13,000 employees in the U.S. alone. Loyalty360...Read More

Shell Celebrates a Decade of Loyalty Rewards

  • August 19 2022
  • Resource: In-Depth Exclusives

With Americans feeling the squeeze on their wallets tighter than ever, brands are looking for ways to ease the strain. As customer loyalty programs dive deeper into experiential rewards, Web3 content and personalized perks, some rewards remain...Read More

Q&A with Bob Bafundo, COO Wings and Rings

  • August 10 2022
  • Resource: In-Depth Exclusives

Bob Bafundo is the COO of Wings and Rings, a Cincinnati-based sports restaurant with locations across the U.S. and internationally. With the recent expansion and more growth in store, the restaurant recently began to test robotics to assist with...Read More

Wings and Rings Flies Toward Future Growth with AI Integration

  • August 05 2022
  • Resource: In-Depth Exclusives

Wings and Rings, the Cincinnati-based sports restaurant, is no stranger to innovation. In fact, the restaurant is partially responsible for popularizing everyone’s football favorite, Buffalo-style hot wings, to the masses. Americans eat 1...Read More

Q&A with Gabriel Trujillo, Vice President of Customer Marketing at Sally Beauty

  • July 19 2022
  • Resource: In-Depth Exclusives

Gabriel Trujillo is Vice President of Customer Marketing at Sally Beauty Holdings, an international specialty retailer of professional salon products and beauty supplies, with almost 5000 locations throughout the United States, Canada, Latin...Read More

Q&A with Kristi Gole, Vice President and Head of Product with GHA Global Health Alliance

  • July 06 2022
  • Resource: In-Depth Exclusives

Kristi Gole is Vice President and Head of Product at Global Health Alliance, a worldwide hospitality alliance comprised of 800 upscale and luxury hotels among 40 independent hotel brands in over 100 countries. Loyalty360 met with Kristi Gole to...Read More

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