Free Webinar Looks at How Loyalty is the Key to Surviving the ‘Death of the Cookie’

  • April 22 2021
  • Resource: Daily News

With both Google and the Interactive Advertising Bureau (IAB) responding recently to the disruption caused by privacy issues, customer loyalty industry experts say that brand marketers need to quickly get a grasp at what lies ahead in the loyalty...Read More

The Need for Brand Awareness in the Evolving Data Security and Privacy Landscape

  • April 15 2021
  • Resource: Daily News

Last year Google announced they will stop the use of third-party cookies in Chrome before 2022, joining an increasing list of browsers ditching the notorious tracking technology. The tech giant followed up with an early March 2021 announcement...Read More

Dropping Into Vans’ Membership and Revenue Growth Strategy – A Program Success Story From Cheetah Digital

  • March 19 2021
  • Resource: Daily News

When Vans set out to create a loyalty program, it focused on people and experience instead of the popular points-from-purchase framework. True to the 50+-year-old brand’s core identity, it got creative and built an original offering on...Read More

Do’s and Don’ts on Loyalty Tier Management and Strategies

  • February 10 2021
  • Resource: Daily News

When it comes to tier management in loyalty and rewards programs, Cheetah Digital’s Jon Siegal says the whole idea here is — to drive people to do certain behaviors and move up that hierarchy. “You become the most valued...Read More

Delivering Personalized Experiences is Key to Holiday Shopping

  • December 23 2020
  • Resource: Daily News

The Wall Street Journal reports that U.S. shoppers went online to purchase holiday gifts and score Black Friday deals they once crowded into malls to grab, as the coronavirus pandemic accelerated the years long remaking of the U.S. retail...Read More

Fraud and the Customer Experience: Building Loyalty and Delivering Personalization While Protecting Consumer Data

  • November 20 2020
  • Resource: Daily News
  • Tim Pennington, Loyalty360

Consumers expect a personalized experience from brands, and a majority now expect a brand to have a loyalty program offering. But when it comes to sharing the data needed to power those experiences, there is an ever-increasing concern from...Read More

Apple Changing the iPhone Tracks Users May Affect Data Collection | Loyalty360 Member Perspective

  • September 10 2020
  • Resource: Daily News

Apple has announced that it will start curtailing how users of its iPhones will have their personal data collected when its new operating system is upgraded to iOS 14. Even though Apple said the changes were being delayed until the start of 2021...Read More

Uber and GrubHub Merger and How It Might Affect the Industry | Loyalty360 Member Perspective

  • June 09 2020
  • Resource: Daily News
  • Mark Johnson, Loyalty360

Partnerships and delivery have been hot topics over the last year, but are even more so now as a result of COVID-19. Brands have been forced to get creative and meet customers where they are in order to remain relevant, adapt to new restrictions...Read More

Movie Theaters Try to Maneuver the Changing Customer Landscape

  • June 01 2020
  • Resource: Daily News
  • Mark Johnson | Loyalty360

The pandemic has caused many industries to shut down for the time being, but the movie theater industry seems to be in an even more serious state of flux. The industry has shut down and not been able to offer its services, unlike restaurants that...Read More

Ramifications of Retailers Reopening | Loyalty360 Member Perspective – Part II

  • May 18 2020
  • Resource: Daily News
  • Mark Johnson, Loyalty360

This is the second article in our series on retailers reopening and effects of COVID-19. You can read the first part here. In the first articles in our series, we wrote about how some retailers and malls across the country are beginning to plan...Read More

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