MasterCard’s Updated Travel Concierge App Improves Customer Experience

  • October 01 2014
  • Resource: Daily News
  • Jim Tierney, Loyalty360

During Tuesday’s Loyalty360 webinar, “Best Practices for Reaching the Connected Traveler,” which was hosted by Aspire Lifestyles, MasterCard, and R/GA, the focus was on today’s connected consumer turning to digital devices...Read More

Loyalty360 and Aspire Lifestyles, Mastercard, R/GA Present: Best Practices for Reaching the Connected Traveler

  • September 26 2014
  • Resource: Daily News
  • Loyalty360

Aspire Lifestyles, MasterCard and R/GA present a webinar highlighting how brands can successfully meet the needs of and connect with tech-savvy travelersToday’s connected consumer is turning to digital devices seeking solutions to travel...Read More

Concierge Services Offer Improved Retention, Revenue

  • November 19 2012
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Concierge services can help loyalty marketers increase customer retention and increase customer spending Mark Robeson, senior vice president sales and marketing, for VIPdesk said during a Loyalty 360 webinar. “From the ordinary to the...Read More

VIPdesk Mobile Concierge provides users with VIP Privileges and Concierge access via innovative new mobile application

  • November 09 2012
  • Resource: Daily News
  • VIPdesk

VIPdesk makes it easy to place Concierge requests and access VIP Privileges from a mobile device with VIPdesk Mobile Concierge, an innovative new mobile application that significantly enhances Concierge and customer loyalty offerings.  This...Read More

Loyalty 360 Focuses on Increasing Loyalty to Your Customer Loyalty Program via Concierge Service

  • November 07 2012
  • Resource: Daily News
  • Loyalty 360

Insight into the best ways to integrate concierge service into an overall customer loyalty offering. Concierge service is an effective addition to an overall customer loyalty strategy. Brands benefit from a streamlined customer experience...Read More

VIPdesk Webinar Reviews Benefits of Adding Concierge Service to Customer Loyalty Program

  • July 11 2012
  • Resource: Daily News
  • VIPdesk

VIPdesk will present an educational webinar titled “Increasing Loyalty to Your Customer Loyalty Program via Concierge Service” on Tuesday July 17, 2012 at 2:00 p.m. ET.  In this webinar Mark Robeson, VIPdesk’s SVP of Sales...Read More

Over Half of all Customer Loyalty Programs Embrace Social Media and Mobile Communication Tools

  • May 03 2012
  • Resource: Daily News
  • VIPdesk

Over half of loyalty programs either have a social media or mobile communication-enabled component currently in place or in development, according to research recently conducted by VIPdesk and Banyan Branch. Other key findings include: 27% of...Read More



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