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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Contributors This feature was developed with insights from: Katie Cassidy, AVP, Strategic Consulting at Kobie Marketing Michelle Sequeira Yee, VP Consulting at Bond Brand Loyalty Katie Berndt, Vice President &ndash...Read More
In Loyalty360’s Brand Marketer Research Report: 2024 State of Customer Loyalty, brand marketers surveyed indicated that they believe the investments made by their organizations in loyalty programs and strategies are paying off. Seventy-two...Read More
Forming effective partnerships in support of customer loyalty programs and efforts involves an alignment of objectives and clarity of the benefits of the partnership. Partnership success hinges on a planful approach and adherence to the steps a...Read More
Multinational analytics and advisory company Gallup Inc. has studied the employee experience for 25 years, highlighting the value of making employee engagement a priority. Gallup reported that, in 2023, employee engagement &ldquo...Read More
Kobie provides robust solutions for its brand partners. Thoughtful design on the front end, coupled with extensible, configurable technology, leads to a seamless customer experience. The company takes a strategy-led, technology-enabled approach as...Read More
Early in 2024, Kroger ended its self-checkout-only experiment in Dallas. Other stores, like Target and Dollar General, have also adjusted their self-checkout procedures. According to a July 2024 report from NBC News, Five Below is eliminating self...Read More
Kobie delivers market-leading, end-to-end loyalty solutions that are designed to craft customer loyalty experiences for some of the world’s most successful brands. The team at Kobie does this with a strategy-led, technology-enabled approach...Read More
Kobie delivers market-leading loyalty solutions designed to enable loyalty experiences for some of the world’s biggest brands. The team at Kobie executes a strategy-led, technology-enabled approach to uncover the truth behind what drives...Read More
As brands seek to create more ways for customers and loyalty program members to connect with them and deepen the relationship, leveraging the power a mobile experience can bring is a clear path for most. Yet, the road to increased digital...Read More
Brands building the best relationships with their customers and loyalty program members are those that proactively seek to learn how customers and members feel, their perspectives of the brand, what their expectations are, and if there are any...Read More
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