VIPdesk will present an educational webinar titled “Increasing Loyalty to Your Customer Loyalty Program via Concierge Service” on Tuesday July 17, 2012 at 2:00 p.m. ET. In this webinar Mark Robeson, VIPdesk’s SVP of Sales & Marketing, will educate attendees on the benefits of including Concierge service as part of an overall customer loyalty program.
This webinar will cover the benefits of Concierge to brands and customers alike. Topics discussed include:
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Five factors that determine success of a Concierge program
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Best practices for getting the most from offering Concierge as a customer benefit
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How to ensure program utilization
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Measuring ROI
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And more
“Offering Concierge service as a customer benefit provides brands with a streamlined customer experience, increased customer engagement and retention, and increased revenue,” said Robeson. “This webinar will review how brands can best benefit from and utilize Concierge service as a component of their overall customer loyalty offering.”
Space in this webinar is limited to the first 100 registrants. Interested parties can register for this webinar online at http://bit.ly/KOLiGG. For more information, email [email protected] or call 703-837-3507.
About VIPdesk
For over a decade, the world's most prominent companies have relied on VIPdesk to provide highly personalized concierge and customer loyalty solutions to engage and service their customers. VIPdesk’s full suite of service offerings, supported by a team of over 1,000 global professionals, includes concierge and customer loyalty solutions, experiential offerings and assistance services. To learn more about how VIPdesk provides impeccable service, visit www.vipdesk.com.