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More than 900 million people are active on Facebook each month. YouTube users spend a total of 2.9 billion hours per month, which equates to 326,294 years. 175 million tweets are sent each day. Clearly, we are bombarded by messages. The explosive growth of social and mobile have escalated the importance of developing a cadence of communications with your customers. Approaching them through the lens of their experience is critical in having your message resonate through the noise.  Join Charles Christianson, Group Vice President of....

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