Koren Stucki, Marketing Director, Customer Analytics, Verint participated in an engaging interview with Loyalty360 to discuss how enhancements to the Verint Enterprise Feedback Management™ (EFM) help drive smarter engagement across today’s digital enterprise.
The enhancements spark heightened customer engagement and overall customer experience.
What factors prompted Verint to enhance its Enterprise Feedback Management system and how will these enhancements impact customer engagement and overall customer experience?
The....