With so many discount travel websites vying for customer engagement and customer loyalty, it’s all too important to listen – even when it’s about a spokesperson’s wrinkled shirt.
After receiving complaints and general sarcastic commentary about how the actor who appears on Trivago’s commercials looked - disheveled and well-traveled (or maybe well-worn) - the German discount hotel site listened to its customer, and revealed this week the Trivago guy’s new look.
A makeover seemed inevitable considering....