SynGro CEO Keith Schorah challenges the industry– does the ‘E’ in EFM really mean Enterprise-wide? SynGro Ltd, a leading provider of intelligent customer feedback management solutions, today unveiled its latest Enterprise Feedback Management (EFM) software suite. The new Intelligent EFM (iEFMTM) portfolio of products and services will benefit organisations by helping them reap a greater return on investment from their engagement with customers. Underlying the SynGro concept is the ability to drive the right....