Staples Partners with Instacart for Same-Day Delivery

Office supply store Staples has announced a partnership with Instacart to start offering same-day delivery at more than 1,000 of its locations in the United States. This offers people looking to get the supplies they need better, while also still social distancing and staying at home.
“Staples has always taken great pride in connecting our community with the supplies and support they need. As we navigate the next chapter of our new normal together, we have an increased responsibility to provide our customers a safe, clean shopping environment, whether they are coming into our stores, picking up a curbside order or getting that order delivered,” said Mike Motz, Staples US Retail CEO in a Staples press release. “As small businesses prepare to reopen, and communities plan for the upcoming school year, we’re thrilled to partner with Instacart to enable a new same-day delivery option that is serviced by local community shoppers through their local Staples Store.”
To shop using this new service, customers need to go to the Instacart marketplace through or Instacart’s app. Orders begin with the customer putting their zip code and items into the virtual cart. Then an Instacart shopper will go to the store, shop for the items, and deliver the order within the customer’s designated timeframe.
“We’re proud to grow our partnership with Staples and introduce delivery from nearly all Staples U.S. retail locations via the Instacart marketplace,” said Chris Rogers, Vice President of Retail at Instacart, in the same news release. “More people than ever are relying on Instacart as an essential service to get access to the goods they need. With home now serving as both a workplace and school for so many families across America, we’re proud to work with Staples to make it easier to adapt to this new normal and bring Staples’ wide variety of office supplies directly from the local store to the customer’s door.”
The brand has also been working to keep its customers and staff safe during the pandemic as well as try and work on the availability of its high-demand items.
“I want to reassure you that it is Staples’ policy not to raise prices on essential needs during health crises,” Sandy Douglas, Chief Executive Officer, Staples, Inc., said in a Staples statement on the brand’s website. “We continue to be committed to keeping our prices where they were before this global pandemic and are partnering with our suppliers to provide you with the best prices possible. On occasion, we are buying more expensive new items, but we are reselling them at standard margins. The Coronavirus (COVID-19) pandemic has been really difficult in many ways. In these complicated times, Staples is committed to supporting you in every way possible, because buying, selling, and delivering the great products you need is our one and only job. Our dedicated team is really passionate to meet your needs completely, professionally, and safely.”

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