Pricing Transparency and Payment Options Drive Patient Satisfaction and Loyalty
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Nearly (95%) all patients say it’s important to know the total cost of a medical procedure upfront, according to the national survey of 407 patients who used CarePayment payment programs. Nearly everyone (96%) also wants to understand their payment options before receiving medical care. A new survey sponsored by national patient financing leader CarePayment reveals that cost alone is not the driver in choosing providers or health plans−the ability to make care affordable is more important. Nearly three out of four people (73....

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