Conservation, in one form or another, is usually a big part of many customer engagement and loyalty programs. However, most of the time those savings come from the economic aspects of the program. But a new customer engagement initiative from Tenaga Nasional Berhad will not only help customers save money on energy bills, it also promises to help residents manage and save energy. The new customer engagement program comes through a new partnership between Tenaga Nasional Berhad (TNB), Malaysia’s largest energy provider, and Opower, the....

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