Upscale retailer Nordstrom has a knack for keeping customers happy.
After the holiday season, Nordstrom was one of the four top brands revealed in a ClickFox Holiday Experience Survey for offering the best customer service.
During its Aug. 15 second-quarter financial results conference call, Nordstrom officials said that its Nordstrom Rewards loyalty program continues to contribute to overall results, with members shopping more frequently and spending more on average than non-members.
During the second quarter, Nordstrom opened nearly....