Meet Anka Twum-Baah, Gap’s new head of loyalty and partnerships. As a female leader impacting the tech industry, Anka is hyper-focused on the customer experience, customer retention, and building loyalty in major ways. Proof in point, her work at Marriott, Amazon, and American Express has propelled their customer loyalty programs to be best in class. When she heard about our new program, and when we met her, we knew it would be a great match. Welcome, Anka! We’re glad you’re here. Fill us in on what made you the perfect....

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