Customer Experience The New Canada Goose Toronto Store Offers Customers a Unique Multisensory Experience Canada Goose, a high-quality jacket and outerwear retailer is taking a new approach to customer experience with daily snowstorms. Although the brand’s store is located inside a mall in Toronto, the Canada Goose store has no inventory for shoppers to take home. Instead, the coat maker wants consumers to have a multisensory experience, which they call “The Journey”, to feel why the outerwear is worth the price tag....

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