Loyalty360 Reads: David’s Bridal Heightens Customer Experience with Resale Launch, Fresh Thyme Leverages AI For Inventory Management, and Visa Releases State of Scams Report

David’s Bridal Launches Largest Branded Bridal Resale Program 

David’s Bridal, a renowned brand in bridal and special occasion fashion, is introducing the “Adored by David's” resale program developed in partnership with Arrive Recommerce. The online platform will offer brides, bridal parties, and special occasion shoppers the opportunity to purchase gently used dresses and accessories at discounts of 40% to 50%. The collection features wedding dresses, bridesmaid attire, and other formalwear and special occasion dresses, providing an eco-friendly, budget-conscious option through an exclusive online storefront. The program responds to growing customer demand for sustainable choices while maintaining the exceptional quality David’s Bridal is known for. 

David’s Bridal President of Brand, Technology, and Finance, Kelly Cook, said, “We’re excited to unveil Adored by David’s, offering stunning, affordable dresses to help her embrace sustainability without compromise. By extending the life of our garments, we’re not only offering a wide variety of gorgeous dresses but also taking a meaningful step toward a more sustainable future for fashion. Partnering with Arrive Recommerce has allowed us to seamlessly create a curated, high-quality experience, ensuring each dress is given the care and attention it deserves while delivering her exceptional value. Adored by David’s is our solution to ensuring beautiful dresses continue to be loved and appreciated.” 

Adored by David’s will be managed and operated through Arrive Recommerce, a branded resale platform. The collaboration will ensure each item meets David’s Bridal’s high standards. Through the partnership, returned, surplus, and aged inventory are cleaned, inspected, and restored to like-new condition before being resold and shipped. Customers can easily browse the curated selection online while earning Diamond Loyalty Points with each purchase. David’s Bridal’s commitment to sustainability is exemplified in the program, as it extends the life of its garments and offers brides the opportunity to make more responsible fashion choices without sacrificing style or value. David’s Bridal also plans to expand the program further, introducing a trade-in option and offering vintage pieces for resale.  

View the Adored by David’s collection here: https://adored.davidsbridal.com/ 
 

Fresh Thyme Expands Afresh Partnership to Bring AI Technology to Enhance Inventory Management  

Fresh Thyme Market is introducing AI-powered technology from Afresh to improve inventory management and ordering tasks in its prepared foods and deli departments. The Afresh Store Order for Food Service system will help employees manage inventory levels and place more accurate orders by providing AI-driven recommendations and automated ordering features. The rollout builds on the partnership between Fresh Thyme and Afresh, which started in 2019, initially focusing on the produce department but now extending to other fresh food sections. 

Reducing food waste is a key priority for grocery retailers, and Fresh Thyme’s latest initiative aligns with broader industry efforts to address this challenge. Afresh’s technology uses AI to consider factors like product shelf life, seasonality, and imperfect register scanning. This allows it to make precise inventory adjustments that reduce waste. Specifically, in the prepared foods department, Afresh's system simplifies ingredient ordering, particularly for ingredients that are used across multiple recipes, while also accounting for possible ingredient substitutions. 

By the end of 2024, Fresh Thyme plans to implement Afresh’s technology across all its “core” fresh food departments in all 70 of its stores. Other grocers, including Albertsons, Heinen’s, and Cub Foods, have also adopted Afresh’s AI platforms to enhance their sustainability efforts. Albertsons recently tested a new Afresh forecasting tool to improve demand forecasting for distribution centers.  

Read more about Afresh’s inventory management system here: https://www.afresh.com/resources/the-future-of-fresh-inventory-how-afreshs-machine-learning-model-is-reimagining-inventory-management 
 

Visa Report Highlights New Twists on Old-School Scams Targeting Consumers and Financial Institutions 

Visa’s State of Scams: Fall 2024 Biannual Threats Report highlights an emerging trend in scams that leverage both old-school methods and digital advancements to exploit consumers, merchants, and financial institutions. With physical theft on the rise, scammers have taken advantage of the window that exists between a victim being aware that a theft has taken place and the actual theft itself. The scammers use stolen payment cards to purchase physical goods or gift cards to resell or use the card number for an online money transfer. A digital twist on the trend involves cybercriminals using mobile point-of-sale devices in crowded spaces to initiate unauthorized payments. 

According to Visa Chief Risk and Client Services Officer Paul Fabara, “Visa invested $11 billion dollars in technology and infrastructure in the past five years, and our network is more secure than ever. As payments become safer, fraudsters are reverting to tried-and-true tactics that target the weakest link in the ecosystem: consumers. Visa is committed to removing risks across a transaction, regardless of how you’re paying, but that doesn’t mean consumers should let their guard down.” 

According to the report, government impersonation scams are also on the rise, costing U.S. consumers an average of $14,000 per victim in the first quarter of 2024 alone. Scammers pose as government representatives from agencies like the USPS, IRS, or FBI. The report also examines emerging digital fraud methods, such as authentication bypass scams that circumvent two-factor authentication through phishing schemes. These increasingly sophisticated attacks are often carried out through generative AI tools and give fraudsters direct access to consumer accounts. Other reported scams include gas station fraud, where criminals make large fuel purchases on unauthorized accounts, and token provisioning fraud, where scammers cash out tokens from compromised accounts. Visa’s Payment Ecosystem Risk and Control (PERC) team continues to combat these evolving threats by deploying intelligence-driven solutions and strengthening risk controls across the payment system. 

Access the full report here: https://corporate.visa.com/en/sites/visa-perspectives/trends-insights/documents/visa-pfd-biannual-threats-report-fall-2024.pdf 
 

Read More on Trends, Updates, and Industry Leaders   
 

Original Article Links: 

David’s Bridal Partners With Arrive Recommerce to Launch 'Adored by David’s' – the Largest Branded Bridal Resale Program 

Fresh Thyme brings Afresh AI-tech to deli, prepared foods departments 

Criminals Reverting to Old-School Tactics with New Twists, Visa’s State of Scams Report Shows 

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