(May 12, 2011) Boca Raton, FL—- Retaining customers is what every company strives for, especially in this economic time period. Customer loyalty solutions help companies listen to and reward their customers while providing an enhanced customer experience and consistently driving incremental revenue. Obstacles in achieving such relationships include the amount of time, resources and commitment a company must invest.
There are a wealth of customer loyalty agencies that promise solutions which require little time and investment – but they don’t work. The reality is an effective loyalty program requires strategy, good data, and regular communications with members. Kobie Marketing understands how these program elements drive customer retention and designs programs that deliver measurable ROI.
Kobie Marketing’s customer loyalty experts compile your business objectives, customer data, and technology requirements to assist you in designing a custom blueprint for your company’s needs and brand. Experts will then help put your plan into action and maintain it to achieve flawless results.
Michael F. Hemsey, President of Kobie Marketing, is accountable for overseeing all aspects of loyalty marketing and the customer experience - including business development, IT initiatives, client services, and the overall direction of the Kobie brand. Over the last 20 years, he has developed an extensive background in client services, product development, marketing, technology and operations.
About Kobie Marketing
For over 20 years, Kobie has been a recognized leader in the loyalty marketing industry. Through award-winning loyalty marketing campaigns and continuous reinvention of how firms execute effective programs, Kobie’s clients enjoy incremental revenue, product and household penetration, and brand advocacy. Today, Kobie Marketing leads the loyalty marketing industry with a relentless focus on delivering the best customer experience, through proprietary technologies and award-winning campaigns. Kobie Marketing is spearheading the mobile loyalty revolution with its Social Media, SMS, MMS and Mobile Application loyalty solutions. Kobie serves a diverse client base of top brands including Verizon, Verizon FiOS, Bank of America, RBC Bank, Royal Caribbean Cruise Lines, Barnes & Noble, BJs Restaurants, AMC Theaters, Avon, CBS Sportsline and Samsung, among others. Visit Kobie at www.kobie.com
About 21st Century Business
21st Century Business is an award winning targeted business show that is independently produced by Multi-Media Productions. The show presents its business audience a comprehensive opportunity to unearth solutions to the industry problems from some of the top business leaders from across the world. For specific market-by-market air dates and times, please e-mail [email protected].