Group FiO was founded a decade ago to provide businesses with the tools they need to strengthen customer relationships and drive brand loyalty. The technology company offers clients capabilities to provide omnichannel experiences, bringing together data from all touchpoints along a customer’s journey to create hyper-personalized experiences that keep consumers engaged and active.
Loyalty360 CEO Mark Johnson spoke with Ravi Srinivasan, President & CEO for Group FiO, about the company’s customer loyalty platform and....