MINNEAPOLIS, September 28, 2009 – The relationship between employee engagement and profitability has been well documented. And recent research by Carlson Marketing complements this body of knowledge. The study took a new twist, though, by looking at the effect of gratitude on employee engagement. The results were surprising.
“We used a variety of techniques to promote gratitude among our control group,” said Patty Saari, vice president, Engagement & Events, Carlson Marketing. “They all showed a positive impact on....