For eBay, Refining Relevance Leads to Heightened Customer Experience
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For eBay, the world’s largest online marketplace, connecting successfully with global customers is an ongoing process that is refined over time, leading to brand loyalty. During its fiscal third-quarter earnings call on Wednesday, eBay CEO Devin Wenig talked about how the company continues to engage customers in a more efficient, relevant fashion. This year, to offer more points of customer engagement, eBay launched several new curated vertical experiences in Fashion, Home, and Garden. “I’m particularly excited....

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