Dunkin’ Donuts has announced it is partnering with Uber Eats, giving more customers the ability to purchase its products while still maintaining social distancing guidelines. The partnership expands the brand’s delivery network to include over 1,700 restaurants currently and the plan is to include over 4,000 locations across the country by the end of May. Delivery is now available in select stores in eight states: California, Florida, Georgia, Illinois, Massachusetts, North Carolina, Ohio, and South Carolina.
“We’re excited to partner with Uber Eats to give even more guests a convenient way to enjoy their favorite Dunkin’ food and beverages, whenever and however they want them, even when staying at home,” said Brandy Blackwell, Director of New Business, Delivery & Catering, for Dunkin’ U.S., in a press release. “We understand that many of our guests are missing their daily Dunkin’ routine, and we want them to know we’ve got their backs by continuing to expand our Dunkin’ delivery footprint with Uber Eats in the coming weeks.”
Thanks to this partnership, customers who would like to have their order delivered directly to their door can do just that. Customers interested in delivery can simply go to the Uber Eats website or app, find the nearest Dunkin’ location, select what they want to order and customize it any way they’d like and then go to the checkout. Tracking is also available to see when the order is being prepared, picked up, and delivered the Uber driver. This driver will also leave the items on the doorstep to make sure to keep a contactless experience.
“Uber Eats conveniently brings your favorite restaurants right to your front door, which is more important now than ever before,” said Janelle Sallenave, Head of Uber Eats, U.S. & Canada in the same news release. “We are so excited to partner with Dunkin’ as we continue to help fuel our communities with quick, affordable, and reliable food options.”
Dunkin’ Donuts has worked to make sure both employees and customers are staying safe during the pandemic. It has encouraged mobile ordering and delivery, established health protocols for employees by having them wear single-use gloves regardless of the task and non-medical masks, as well as marked floors with painter’s tape in six-foot increments. The brand has instituted more strict cleaning measures and has said it is protecting guests by suspending the refillable travel mug program and has eliminated stir-sticks from condiment stations.