RIVERWOODS, Ill., Aug 23, 2010—Discover has been named by the International Quality & Productivity Center (IQPC) as the winner of the “Best Performance Leveraging Customer Service Feedback” category in the 2010 Call Center Excellence Awards.
The annual awards honor and promote the most innovative call center solutions and individuals across all major industries. IQPC received more than 150 applications for this year’s awards.
The Best Performance....