Red Roof Inn prides itself on not only listening effectively to its customers, but also by responding to those requests to deliver a great customer experience.
Focusing on guest comments and turning them into actionable insights has proven to be a key driver in Red Roof Inn’s brand loyalty.
Sarah Kessler, Marketing Communications Specialist, Red Roof Inn participated in an engaging interview with Loyalty360 to discuss the company’s approach to Customer Experience.
Has there been an “ah-ha” moment in this Customer....