Publix certainly walks the customer experience walk.
On its company website, Publix offers the following message aimed at always delivering exemplary customer service: “Publix aims to be a great employer. We hire associates who have a servant’s heart. We strive to build positive relationships with our customers and neighbors in our communities. We value giving back because we believe it’s our responsibility and our privilege. We are company owners.”
In honor of its ongoing deep commitment to its customers, Publix....