50% of Top Performing Online Retailers Are Aligning Site Data Analysis With Overall Corporate Strategy in the Face of Declining Customer Loyalty
March 17, 2010: 11:00 AM ET—As online commerce sales grow and take additional market share away from traditional brick-and-mortar channels, retailers are under pressure to increase sales conversions. Sixty three percent (63%) of top performing online organizations have a formal e-commerce analytics solution in place for more than a year, and 64% of these same organizations consider....