Please enter your username or the email address associated with the account so we can help you reset your password.
Customer Experience and Customer Engagement have become complex and multi-layered disciplines, posing a multitude of challenges and opportunities that impact every part of an organization. At Engagement & Experience Expo, you’ll learn the critical approach that other marketers are using to, not only engage customers, but to also retain them as brand advocates.
Herewith, ten facts about Customer Engagement and Experience that you’ll be armed to act on after attending the 2014 Engagement & Experience Expo.
Did you know…?
To help guide you on customer experience – a critical leg of the customer loyalty journey – Loyalty360 has developed two new industry assessments: the Loyalty360 CX Awards and the The CX Landscape: The State of the Industry report. Both will culminate at the 2014 Engagement & Experience Expo, November 10 – 12, 2014 in Dallas, Texas.
For more information or to submit an entry in the Loyalty360 CX Awards, visit http://loyalty360.org/loyalty360-cx-awards/. Entries close July 31, 2014.
To participate in the survey for the CX Landscape report – and receive a free copy of the report – visit http://loyalty360.org/customer-experience-landscape/.
For more information or to register for Engagement & Experience Expo, visit http://engagementexpo.com.
1. Source: “State of Customer Experience Snapshot,” Loyalty360 research, June 24, 2014 (http://loyalty360.org/resources/research/customer-experience-a-journey-on-the-path-to-customer-loyalty)
2. Source: “CMO Insights 2014,” Accenture, 2014 (http://www.accenture.com/us-en/Pages/insight-cmo-digital-transformation-summary.aspx)
3. Source: “State of the American Consumer,” Gallup, Inc. June 2014 (http://loyalty360.org/resources/research/customer-experience-a-journey-on-the-path-to-customer-loyalty)
Thank you for signing up, please check your email for more information.