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Marketers that truly listen to their customers and deliver on those insights gleaned typically have an advantage when it comes to brand loyalty and overall customer experience.
AARP fits this description perfectly.
A past winner of the 2014 Bronze 360-Degree CX Award, AAPR has now also earned the 2016 Clarabridge Customer Experience Champion (CXC) Luminary Award for its best-in-class consumer-listening platform (Voice of the Customer).The CXC Luminary Award recognizes a company that has made a “corporate shift to elevate customer experience to a top-tier business strategy.”
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