AARP Creates a Customer Experience That Builds Value
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The customer is everything at AARP. The non-profit nonpartisan organization’s goal is a powerful one: To strengthen communities and fight for the issues that matter most to families, like healthcare, employment security and retirement planning. AARP earned three awards at the inaugural Loyalty360 CX Awards presented Monday at the 4th annual Loyalty360 Engagement & Experience Expo held in Dallas, Texas. AARP garnered the following awards: A Bronze Award in Brand Messaging; a Silver Award in the Omni-Channel/Multi-Channel category;....

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