What does Red Lion Hotels and the 2003 film, “Seabiscuit,” have in common?
Jason Thielbahr, Senior Vice President of Revenue Optimization & Distribution Services, Red Lion Hotels Corporation, told attendees Tuesday at the 4th annual Loyalty360 Engagement & Experience Expo, that a 54-hotel chain currently based in the Pacific Northwest can significantly enhance customer engagement and brand loyalty.
“Sometimes, when the little guy that doesn’t know he’s a little guy, he can do great big things,&rdquo....