Although Harry’s, an Internet startup business that sells shaving accessories, has been around for less than a year, its razor-sharp focus has been on one thing: Its customers.
Proactively reaching out to customers for feedback and always striving to provide the best possible customer experience are crucial to the success of Harry’s.
“We want to create amazing experiences for people, whether they contact us by email or by phone,” Katie Rogers, Director, Customer Experience, Harry’s told Loyalty360. “We....