Bed Bath & Beyond CEO Steven Temares realizes that digital technology is changing the way people shop, impacting customer engagement at every turn.
“There is no doubt that digital technology is transforming retail and the way customers shop,” Temares said during the company’s June 24 first-quarter earnings conference call, according to Seeking Alpha. “For example, customers may now start their shopping experience with us online or through a mobile device to research an item, read customer reviews, or compare....