Programs
11 Popular Rewards APIs
Over at ProgrammableWeb, Joy Culberston has compiled a nifty list of rewards APIs. For instance, there’s FanBridge API, which is “a Fan Relationship Management (FRM) platform that offers customer engagement and rewards services. Clients of FanBridge can use their tools to interact with their customers and fans, reward them for being customers and fans, and make new customers and fans.”
Public Transit Agencies Think Rewards Programs Can Bring back Riders
Loyalty programs may enter the public sector. “Capitalizing on the spread of smartphones and mobile ticketing systems, which make personalized rewards much easier to administer, transit officials around the country are preparing for your daily commute to score you complimentary drinks, gift certificates, even free rides.”
Customer Experience
MoviePass Shuts down Mid-Summer
The subscription service has been experiencing some difficulties lately. The MoviePass interruption took effect at 5 a.m. ET on July 4, and the company announced that no subscribers will be charged during the interruption period. Subscribers will be automatically credited for the number of affected days once the service continues.
Partnerships
7-Eleven Partners with US Army
The convenience retailer has partnered with the US Army by joining the Partnership for Youth Success program. Joe DePinto, 7‑Eleven President and CEO, comments, “At 7-Eleven, we understand and value the sacrifices veterans make for our country, and for us all. We’re proud to be a part of this great program that helps those who serve find employment as they transition to civilian life.”
Leadership
Different Kinds of Thinking Make Teams Smarter
New research from Carnegie Mellon indicates that a certain amount of intellectual diversity optimizes teams. “The ideal mix follows ‘the Goldilocks principle: Not too little (diversity), and not too much. You want it just right,’ says coauthor Anita Williams Woolley, Associate Professor of Organizational Behavior and Theory in the Tepper School of Business at Carnegie Mellon University.”