ARKO Launches Redesigned fas REWARDS® Mobile App to Enhance Loyalty Experience
Convenience store operator ARKO Corp has introduced a newly redesigned fas REWARDS® mobile app to improve the customer experience and strengthen its nationwide loyalty program. Officially launched on March 11, the updated app features a more streamlined and intuitive design that places personalized offers, rewards tracking, and fuel savings at the center of the user experience. Built to operate across ARKO’s multi-brand network, the app helps customers more easily earn and redeem fas BUCKS and fuel discounts while supporting the company’s long-term digital engagement strategy.
ARKO Corp Chairman, President, and CEO Arie Kotler said, “The launch of our new fas REWARDS® app represents a major step in how we’re continuing to innovate for our customers. We’re focused on delivering meaningful value, convenience, and simplicity across every interaction — in our stores, at the pump, and now in a more powerful mobile experience. This new app strengthens fas REWARDS® as a key driver of engagement, savings, and everyday value for the customers we serve every day.”
The app also introduces features designed to make loyalty participation easier and more rewarding, including simplified enrollment, personalized promotions based on shopping habits, and access to exclusive in-app offers. In addition to providing easier access to rewards and savings, the fas REWARDS® app adds new interactive features such as gamification with 16 in-app games that allow users to earn redeemable offers. Other capabilities include live fuel pricing at nearby locations, geo-targeted deals for food, alcohol, and tobacco products, mobile payment for faster checkout, and an internal Associate Hub for employee updates and training. Developed using the Rovertown mobile platform, the app provides ARKO with a scalable digital foundation that allows the company to continue expanding loyalty features and introducing new technologies as customer expectations evolve.
Read all about it here.
Scooter’s Coffee Brews Smarter Growth With AI-Powered Guest Feedback Platform
Scooter’s Coffee is partnering with Tattle, an AI-driven customer experience and feedback platform, to better understand guest sentiment and enhance operations across its fast-growing network. Founded in 1998, Scooter’s Coffee has expanded to more than 900 locations in 32 states, building its reputation on speed, service, and a people-first philosophy. This collaboration reflects the brand’s continued focus on delivering on its promise of “Amazing People, Amazing Drinks…Amazingly Fast!”
Scooter’s Coffee Vice President of Operations, Michelle Wickham, said, “At Scooter’s Coffee, our brand promise has always put people first, and that extends to understanding what our guests love and how we can continue exceeding their expectations. Partnering with Tattle empowers our franchisees and store teams with real-time insights that help us deliver on our commitment to speed, quality, and genuine experiences at every touchpoint. This partnership is about taking what already makes us special and making it even stronger.”
Scooter’s Coffee will implement automated, post-visit guest surveys to capture insights across key areas such as beverage quality, speed of service, hospitality, and order accuracy. Tattle’s platform consolidates guest feedback, online reviews, and operational data into a single system, giving franchisees, managers, and corporate leadership a clearer picture of performance. These insights allow the brand to refine menu offerings, improve service execution, and align decisions with real customer preferences. Tattle’s proprietary AI technology further strengthens this approach by generating tailored recommendations and monthly action plans for each location. Operators will also benefit from real-time guest recovery tools, centralized review management, and detailed analytics at both the store and menu-item level.
Learn more about Tattle’s feedback process here.
Dollar General Bets on New Store Experience and Loyalty Strategy for 2026
Dollar General is preparing to roll out a new store format in 2026 aimed at encouraging browsing and a “treasure hunt” shopping experience, according to CEO Todd Vasos. The concept, which was tested during 2025 remodels, is designed to make stores more engaging while increasing both transaction frequency and basket size. Alongside the new layout, the retailer also plans to pilot a subscription-based loyalty program, signaling a broader push to strengthen customer engagement and drive discretionary spending as consumers across all income brackets look for more value.
Vasos said, “We are meeting this need as we continue to grow penetration with households of all income levels, and while we continue to be pleased with our pricing position against competitors and other classes of trade, we know value is multifaceted, especially for our core customer.”
The company’s recent financial performance reflects solid momentum. In the fourth quarter, net sales rose 5.9% year over year to $10.9 billion, while same-store sales increased 4.3%. Operating profit climbed 106.1% to $606.3 million. For the full fiscal year 2025, Dollar General reported net sales of $42.7 billion, up 5.2%. Looking ahead, the retailer expects continued but more moderate growth in 2026, forecasting net sales gains between 3.7% and 4.2% and same-store sales growth of 2.2% to 2.7%. Growth has been supported by higher customer traffic and increased average basket value, driven in part by rising unit prices, though partially offset by fewer items per purchase.
Gain more insight into DG’s fourth quarter and full year earnings here.
Original Article Links:
ARKO Corp. Announces Launch of New fas REWARDS® Mobile App, Enhancing Customer Savings and Loyalty Experience
Scooter’s Coffee Strengthens Guest Experience with Tattle’s AI-Powered Feedback Platform
Dollar General to introduce new store format, pilot subscription program