Customer panels can truly enhance value and extend brand loyalty, according to Brian Koma, VP & CX Practice Leader, Verint Systems; and Sean Mahoney, CCXP, Director, Solutions Consulting, Verint Systems.
Loyalty360 hosted a webinar on Thursday titled, “How Effectively Are You Delivering Value to Your Customers?” which was presented by Verint.
Koma and Mahoney discussed the powerful impact that a customer panel, if leveraged correctly, can have on brand loyalty.
What is a customer panel?
You invite....