Connecting Loyalty Programs and Customer Experience in a Strategic Fashion
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Connecting loyalty programs and customer experience can truly reap a crowning achievement for brands. But, often times, and for various reasons, it doesn’t come together quite so easily. Loyalty360 will host a compelling webinar titled, “The CX Payoff: How to Get the Most Out of Your Most Important Customers,” presented by Bond Brand Loyalty on Sept. 15, 2016, at 1 p.m. EDT. The webinar will delve into several key topics, including: Design the right customer experience for your best customers using the latest....

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