At Loyalty360, we’re gearing up for the 2019 Loyalty Expo, which will be held in Charlotte, North Carolina, from May 20 to May 22. Representatives from a number of world-class brands will be in attendance, including Caesars Entertainment. Caesars is a finalist in three awards categories: Metrics and Measurement, Technology and Trends, and Customer Experience Strategy.
Interestingly, Caesars has also been recognized with the prestigious 2019 Freddie Award for Best Customer Service in America. The Freddie Awards are voted on by....