When listening to Bed Bath & Beyond CEO Steven Temares, it doesn’t take too long to hear him speak about his company’s deep commitment to customer engagement, customer satisfaction, and customer loyalty.
“We focus our investments on what will improve our customers’ experience,” Temares said during the Sept. 24 second-quarter earnings conference all, according to Seeking Alpha. “We are never satisfied. For us, it’s not about being the first or being the biggest. We want to be the best in....