People have fundamental needs and desires - for reward, status, achievement and competition, among others. Games have long been a place where those needs have been met. But how do you satisfy these needs outside of actual games? Say, in a loyalty program? Gamification.
Gamification is emerging as a dynamic force in the marketing arena, and can be a powerful tool to unlock deep consumer engagement, but only if it is done right. Barry Kirk, VP of Loyalty and Motivation at Bunchball and a recognized expert and speaker in the....