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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Direct conversations with your company should be one of the most personalized experiences acustomer has. Whether it's a support inquiry, an order confirmation email or a request for feedback, it’s one ofthe few times they’re truly...Read More
If your loyalty program has been ticking along for a few years, there’s a good chance it’s in need of an update. And not just because its branding looks a little out-of-date. The mechanics of customer loyalty have changed, and most...Read More
Loyalty360’s Top 4 Trends in Customer Loyalty for 2020, were selected by a group of more than 75 representatives from Loyalty360 brand members.
These topics will not only guide Loyalty360 content, research, benchmarks, community, and...Read More
Adapting to the new era
A few years ago, many brands with loyalty programs were living in denial.
With plenty of members signed up to their schemes, they believed that they had loyalty locked in — not realizing that many of those...Read More
How often do you recommend brands on social media? Whether it’s tagging yourself at a restaurant and saying how great the food was, posting a picture of a product you own and love, or simply sharing some branded content — you...Read More