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Supplier-Contributed Research

 

Supplier-contributed research brings forward insights, expertise, and perspective directly from our member community. These pieces showcase how leading brands and suppliers are approaching customer loyalty, sharing learnings that help advance the broader industry.

Optimizing Value from Market Research (Part Two)
Optimizing Value from Market Research (Part Two)
  • Scott Laing, Natasha Kennedy, and Brian Cruikshank
  • December 03 2014
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Just How Happy Are Your Employees? Leveraging Research to Measure Employee Engagement and its Relationship to the Customer Experience
Just How Happy Are Your Employees? Leveraging Research to Measure Employee Engagement and its Relationship to the Customer Experience
  • Kate Pritchard, Director of Employee Research for U.K. and Europe
  • December 01 2014
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Optimizing Value from Market Research (Part One)
Optimizing Value from Market Research (Part One)
  • Scott Laing, Natasha Kennedy, Brian Cruikshank, ORC International
  • November 17 2014
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Five Strategies that Align Employees, Customers, and the Organization
Five Strategies that Align Employees, Customers, and the Organization
  • ORC international
  • November 04 2014
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Measuring Employee Engagement – Intuitive Model, Robust Science
Measuring Employee Engagement – Intuitive Model, Robust Science
  • ORC International
  • July 23 2015
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Innovation Inspiration From the World Without Web (wWw)
Innovation Inspiration From the World Without Web (wWw)
  • ORC International
  • July 09 2015
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Business Intelligence Gets Smarter: Enabling Better Decisions via the Internet of Things
Business Intelligence Gets Smarter: Enabling Better Decisions via the Internet of Things
  • Chris Robson Senior Vice President, Research Science, ORC International
  • May 29 2015
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Winners in a Down Market A Case for Innovation
Winners in a Down Market A Case for Innovation
  • Anand Ramachandran and Howard Dee, ORC International
  • May 14 2015
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Five Steps to Hiring Employees for Customer Centricity and Cultural Fit
Five Steps to Hiring Employees for Customer Centricity and Cultural Fit
  • Matt Roddan, ORC International
  • February 19 2015
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Diagnosing the Disconnect
Diagnosing the Disconnect
  • Scott Laing and Natasha Kennedy, ORC International
  • February 05 2015
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The Modern Model of Business Performance Research
The Modern Model of Business Performance Research
  • Natasha Kennedy, ORC International
  • January 22 2015
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Creating a Customer-Centric Business Culture
Creating a Customer-Centric Business Culture
  • Kalina Janevska, ORC International
  • December 15 2014
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