2024 Customer Loyalty Trends and Perspectives: Loyalty360 Research & Reports   

  • February 23 2024
  • Resource: Research And Reports
  • Carly Stemmer Ivory, Loyalty360

The customer loyalty landscape is undergoing a profound transformation, marked by unprecedented opportunity but also uncertainty — brought on by changing customer preferences, an array of new, disparate technologies, limited internal...Read More

Creating Flexible Payment Options: How FIS® Premium Payback Innovates Customer Loyalty

  • May 01 2023
  • Resource: Research And Reports
  • The FIS Global Team

As more brands introduce or enhance their loyalty program offerings, consumer expectations surrounding those offerings continue to increase. Consumers face a “sea of sameness” where many loyalty programs look, feel, and function the...Read More

Innovating Payment Solutions: How FIS Uses Premium Payback to Drive Credit Card Loyalty

  • April 11 2023
  • Resource: Research And Reports
  • The FIS Team

Consumers ability to make payments has evolved rapidly in recent years. With an increase in cardless payment security and integration and a seemingly unlimited choice of credit card options, credit card and digital wallet brands need to find...Read More

Customer Loyalty and the Transformation of Commerce

  • July 13 2017
  • Resource: Research And Reports
  • FIS Global Team

Commerce is a complex and diffuse space with offerings, promotions, and communications overlapping across channels ranging from mobile apps to physical-world retail, mail order, and telephone order. Efforts to differentiate and drive sales are...Read More