How AI Personalization Drives Customer Loyalty: The Future of Loyalty Marketing

  • July 26 2024
  • Resource: Research And Reports
  • The Comarch Team

76% of customers claim they are frustrated by content that lacks personalization. We live in a world where technology is a catalyst for customer experience. With the explosion of artificial intelligence at every brand’s doorstep, AI is no...Read More

ROI of Loyalty Programs: How to Measure Your Loyalty Success?

  • March 27 2024
  • Resource: Research And Reports
  • The Comarch Team

Is your loyalty program profitable? Download Comarch’s e-book to find out! It’s a comprehensive guide to loyalty ROI that will show you how to calculate your rewards program’s effectiveness and boost customer loyalty. Featuring...Read More

Video Case Study: Comarch & ENOC Shaping the Future of Fuel Loyalty

  • March 20 2024
  • Resource: Research And Reports
  • The Comarch Team

New research suggests that loyalty transactions can make up for as much as 50-70% of all gas station sales. But fuel loyalty isn’t possible without the right tools to build a rewards program. As proven by Comarch and ENOC’s cooperation...Read More

Delivering Personalized Customer Experiences with AI: Comarch’s Insight into Technology Integration

  • March 01 2023
  • Resource: Research And Reports
  • The Comarch Team

Personalization is one of the latest trends in loyalty programs, providing customers with offers and experiences customized to their unique brand interactions. Comarch developed a guide to help brands develop personalized loyalty strategies...Read More

A Guide to Building Customer-Centric Loyalty Programs: 16 Actionable Strategies

  • January 19 2023
  • Resource: Research And Reports
  • The Comarch Team

New consumer behaviors have caused a shift in focus to availability over brand loyalty. Through studying how changing consumer psychology impacts buying decisions, brands can become customer-centric, connecting with their customers more...Read More

The Loyalty Fraud Handbook

  • April 26 2022
  • Resource: Research And Reports
  • The Comarch Team

Uncovering the key to loyalty fraud preventionLoyalty programs continue to evolve as companies in different industries decide to launch their own schemes. With the progressing phaseout of 3rd-party cookies and strict data privacy legislation...Read More

The Road to AI-Driven Tribal Segmentation

  • December 08 2021
  • Resource: Research And Reports
  • The Comarch Team

Can you even say you know your customers without AI? How do you recognize your customers for their engagement when there are thousands (if not millions) of them? Customers want meaning. They want to have a sense that they are...Read More

Retail Loyalty Programs: How to Maximize the Customer Experience with Comarch AI

  • March 26 2021
  • Resource: Research And Reports
  • The Comarch Team

Creating lasting customer loyalty with data-driven marketingIn this guide, we will explore the four main uses of AI and ML in loyalty marketing: Personalization, Chatbots, Gamification and Loyalty Fraud Prevention, as well as specific...Read More

Technologies to Improve Customer Engagement in the Oil & Gas Industry

  • March 23 2021
  • Resource: Research And Reports
  • The Comarch Team

Exploring the opportunities created by the prepayment, postpayment, and preordering models, the benefits of using artificial intelligence to predict the next purchase, and many ways of preventing fraudsters, this material reveals what’s next...Read More

Everything You Need to Know About Loyalty Fraud

  • November 23 2020
  • Resource: Research And Reports
  • The Comarch Team

One of the biggest problems in Loyalty Fraud is the lack of a formal definition. Organizations struggle to provide a universal explanation of what Loyalty Fraud means, as it can vary greatly depending on how a loyalty program is structured and how...Read More

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