Customer expectations in many consumer-facing industries have changed drastically over the years, and professional sports fans are no different. Among the amenities customers seek is free Wi-Fi, but not just any connection. It has to work smoothly.
The Denver Broncos recently partnered with CenturyLink, Verizon, and Cisco to rebuild the Wi-Fi infrastructure in the team’s home stadium, Sports Authority Field at Mile High. Russ Trainor, VP of information technology, talks to....