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Supplier-Contributed Research

 

Supplier-contributed research brings forward insights, expertise, and perspective directly from our member community. These pieces showcase how leading brands and suppliers are approaching customer loyalty, sharing learnings that help advance the broader industry.

State of Customer Experience 2018: The Five Habits of Highly Effective CX Professionals
State of Customer Experience 2018: The Five Habits of Highly Effective CX Professionals
  • The Confirmit Team
  • December 21 2018
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The 10 Biggest Marketing Trends to Invest in for 2019
The 10 Biggest Marketing Trends to Invest in for 2019
  • The CrowdTwist Team
  • December 18 2018
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Consumer Perceptions of the Digital Experience
Consumer Perceptions of the Digital Experience
  • The 89 Degrees Team
  • December 11 2018
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Powering Lifetime Connections: The Three Stages
Powering Lifetime Connections: The Three Stages
  • The Epsilon Team
  • December 10 2018
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Prizing Report: Nine Insights for a Solid Prizing Strategy
Prizing Report: Nine Insights for a Solid Prizing Strategy
  • The HelloWorld Team
  • December 04 2018
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Loyalty Research Report: Engaging Consumers in an Age of Increasing Brand Distrust
Loyalty Research Report: Engaging Consumers in an Age of Increasing Brand Distrust
  • The CrowdTwist Team
  • November 18 2018
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The Insider
The Insider's Guide to Customer Loyalty
  • Maritz Loyalty
  • November 01 2018
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Charting a New Course for Airline Loyalty
Charting a New Course for Airline Loyalty
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Loyalty360 Executive Perspective: The Challenge of Personalization - A Qualitative Peer-Driven Perspective
Loyalty360 Executive Perspective: The Challenge of Personalization - A Qualitative Peer-Driven Perspective
  • Loyalty360 & SAP
  • October 03 2018
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Analytics Delivers The Data That Solidifies The Loyalty of Customers
Analytics Delivers The Data That Solidifies The Loyalty of Customers
  • Zylotech
  • October 03 2018
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Customer Data: Liability Before Asset
Customer Data: Liability Before Asset
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The Game Is Changing: The Loyalty Report 2018
The Game Is Changing: The Loyalty Report 2018
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