2024 Trends: Mastercard on Improving the Customer Experience with Choice

  • February 07 2024
  • Resource: Daily News
  • Mark Johnson, Loyalty360

One could argue that a best-kept secret is how Mastercard has become a global leader in loyalty, its scope extending far beyond traditional transaction processing. From a scale perspective, Mastercard manages over 1.5T points, 1,100+ loyalty...Read More

Loyalty360 Reads: PayPal Leverages AI-driven Personalization in New Pilots, Dillard’s, Citi, and Mastercard Announce Agreements, and Klarna Joins Subscription Market

  • February 05 2024
  • Resource: Daily News

PayPal To Pilot Six New Innovations PayPal is tapping into the power of AI-driven personalization in six new pilots designed to create a better commerce experience for merchants and consumers. PayPal counts nearly 400M consumer accounts and...Read More

Loyalty360 Reads: Mastercard Small Business AI Piloted, dunnhumby RPI Study Released Reveals H-E-B as Number One, and Free Bagels with a Schmear Offered by Einstein Bros. Bagels®

  • January 16 2024
  • Resource: Daily News

Small Business Mentorship Offered by Leveraging AI Seeking to support small businesses worldwide, Mastercard is developing a new initiative that will include a mentorship component by leveraging artificial intelligence (AI). Mastercard Small...Read More

Loyalty360 Reads: Meet the Next Generation Personal Retail Assistant from Dynamic Yield by Mastercard, Nextdoor Releases Self-service Portal for Businesses, and Sprouts Partners with Uber

  • December 12 2023
  • Resource: Daily News

Shopping Muse Elevates the Experience for Consumers Browsing Digital Catalogs An advanced generative AI tool, Shopping Muse, was recently released by Dynamic Yield by Mastercard. The technology will provide a more personalized shopping...Read More

J.Crew and Synchrony Announce Co-Branded Rewards Credit Card

  • December 01 2023
  • Resource: Daily News

The clothing retailer J.Crew will launch a co-branded Mastercard in the first half of 2024. Issued by the consumer finance company Synchrony, the card will offer rewards on purchases made wherever Mastercard is accepted. Members of the J. Crew...Read More

Loyalty360 Reads: Kwik Trip Adopts AI for Fuel Supply Chain, Mastercard Adds AI Consulting Service, TGI Fridays Introduces Party Packages

  • October 24 2023
  • Resource: Daily News

Kwik Trip Employs AI to Optimize Fuel Supply Chain  The convenience store chain Kwik Trip has adopted AI-based technology to optimize fuel supply decisions across its network of more than 800 locations. The technology uses AI to dispatch...Read More

Mastercard Announces Partnerships with Instacart and Peacock for Enhanced Benefits

  • October 09 2023
  • Resource: Daily News

Mastercard is introducing two new partnerships to offer cardholders on-demand access to online shopping and grocery delivery with Instacart, alongside access to the streaming service Peacock. These new benefits were strategically chosen to...Read More

Loyalty360 Q&A with Mastercard on Customer Engagement and Evolution in Customer Loyalty

  • October 04 2023
  • Resource: Daily News
  • Mark Johnson, Loyalty360

Mastercard® has been a leader in payments since the late 1960s. Over the past decade, the company has evolved its suite of services to help customers make smarter decisions with improved outcomes. When it comes to consumer engagement...Read More

Loyalty360 Reads: Scene+ Members Can Save at IGA, Mastercard SpendingPulse Predicts 3.7% Spending Increase During the Holidays, Publix Supports Mobile Food Pantries in the Southeast

  • September 21 2023
  • Resource: Daily News

IGA Adds New Scene+ Membership Rewards Scene+ members can enjoy incremental value with each purchase they make at an IGA store in Quebec. With these purchases come digital stamps that can be earned for every $10 spent. The stamps are...Read More

Where Artificial Intelligence and Customer Loyalty Come Together: Experts Weigh In

  • September 11 2023
  • Resource: Daily News
  • Mark Johnson, Loyalty360

Across the globe, artificial intelligence (AI) and machine learning (ML) technologies are changing the way people interact — whether it’s in the pursuit of a product, service, need, or simply for pleasure. Without a doubt, the adoption...Read More

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