CONTENT GALLERY

Foot Locker CEO Dick Johnson didn’t mince words about his company’s poor second-quarter fiscal performance but discussed at length the moving parts at play in an incredibly fast-moving world of customer loyalty. “We do not...Read More

Officials at GreenTree Hospitality Group, the 14th largest global hotel brand with more than 2,600 hotels worldwide, sought to make their loyalty program different and unique. Enter Stellar Loyalty. GreenTree selected Stellar Loyalty to provide...Read More

Sonic’s key executive decisions recently drove home the fact that an enhanced customer experience is its utmost priority. During the company’s recent third-quarter earnings call, Sonic CEO Cliff Hudson noted the following key...Read More

As the grocery segment heats up against the backdrop of a price war competition, online behemoth Amazon dropped a bomb on the industry just four days ago: It acquired Whole Foods in an all-cash transaction valued at approximately $13.7...Read More

Five days ago, Kroger−the largest U.S. supermarket chain by revenue and the second-largest retailer (behind Walmart)−saw its stock tumble to its largest one-day loss since 1999 after its same-store sales dropped for the second...Read More

Effective Jan. 1, 2018, American Express will be the exclusive issuer of Hilton Honors credit cards in the United States−something that is viewed as a major win for American Express and a possible customer loyalty enhancer for Hilton. The...Read More

If every brand customer experience is accessible via mobile, then you’re headed down the right path. Mobile has become such a huge component of today’s loyalty industry, yet, some brands excel at mobile customer experiences while...Read More

Digital transformation among loyalty marketers has been an ongoing process and one that sparks considerable and sustainable customer loyalty. What’s more, digital transformation has been a “game-changer” among loyalty marketers,...Read More

In its quest to set a new strategic direction that will deliver improved performance, magnified customer loyalty, and great brand advocacy, Whole Foods is ready to cater to its best customers. Whole Foods CEO John P. Mackey said this week that...Read More

Back in October, Stellar Loyalty CEO Kevin Nix offered his views regarding McDonald’s future customer-centric trajectory as the iconic brand has undergone a transformation in recent years to ensure larger growth and enhanced customer loyalty...Read More