VWR International Building Impressive Voice of the Customer Program

  • December 27 2013
  • Resource: Daily News
  • Jim Tierney

Matt Wroblewski, Director of Market Research, VWR International – a global laboratory supplies and distribution company – said during the Aug. 6 Loyalty 360 webinar, “Building a Holistic Voice of the Customer Program,” that...Read More

Voice of the Employee Vital for Verint

  • August 30 2013
  • Resource: Daily News
  • Jim Tierney

There is a direct correlation between heightened customer satisfaction and increased company profitability. What’s more, employee engagement is vital to every company's success and has a proven direct impact on increasing employee...Read More

Verint Announces Employee Engagement Strategy; Introduces Business Impact Solution for Voice of the Employee

  • August 21 2013
  • Resource: Daily News
  • Business Wire

 New Offering to Help Organizations Manage Comprehensive Employee Engagement ProgramsVerint® Systems Inc. (NASDAQ: VRNT) today announced the availability of its Voice of the Employee? solution, which serves as a...Read More

VWR International Offers Key Takeaways for Building Voice of the Customer Program

  • August 08 2013
  • Resource: Daily News
  • Jim Tierney

Matt Wroblewski, Director of Market Research, VWR International – a global laboratory supplies and distribution company – offered some enlightening takeaways for brands considering a Voice of the Customer program during Tuesday...Read More

Upcoming Webinar Speaks to Building a Holistic Voice of the Customer Program

  • August 05 2013
  • Resource: Daily News
  • Loyalty 360

Loyalty 360 webinar will highlight the most crucial factors related to integrating customer feedback to enhance the customer experience. Attendees will learn about voice of the customer, customer satisfaction, and customer service recovery...Read More

Verint Extends Voice of the Customer Analytics Leadership Position with Mobile, Enterprise Feedback Management Enhancements and Multichannel Unification

  • June 03 2013
  • Resource: Daily News
  • Verint

Unified Dashboards and Mobile Additions Deliver Cross-Channel Analytics for Voice- and Text-Based Customer ExperiencesVerint® Systems today announced that it has extended its Voice of the Customer (VoC) Analytics™ ...Read More

Verint Adds Surveys for Voice of the Customer

  • June 29 2012
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Verint® Systems Inc. (NASDAQ: VRNT) is now incorporating offline survey-taking capabilities with its Voice of the Customer Analytics™ solution. “Mobile is fast becoming the preferred choice of customers’ interactions...Read More

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